As with many computer systems, FDLP eXchange has a security feature that will lock your account after a number of unsuccessful login attempts. This helps prevent unauthorized users from hacking into your account, but it can also cause you to be locked out of your account if you forget your password. To avoid this, GPO recommends that you use the “Request new password” tab to reset your password after four unsuccessful attempts to login when you have forgotten y...

Creating AccountsIn FDLP eXchange, there two types of accounts: Administrator Accounts and User Accounts. Both user types can enter needs and offers into the system. However, while needs and offers entered by Administrators move immediately into the Regional Review Phase, those entered by Users must first be approved by an Administrator in the “Approve Items for Submission” menu before moving on to the Regional. Administrators will see the “Approve Items for Submiss...

Existing users are able to create and maintain their own passwords for both the training and production sites in FDLP eXchange. To change your password, go to My Library Account- My User Account- Edit Your Profile. The bar to the right of the Password field will let you know how strong your new password is. To make password creation easier, make sure your password choice meets the following requirements: Must contain at least eight characters. Must contain at l...

Every record in FDLP eXchange contains a “Posted” date as seen here.When viewing a match, it is important to remember that there are two records involved: one library’s need and another library’s offer. If your library posted the need, the “Posted” date you will see is the date your need was posted. For the same match, the library that posted the offer will see the date the offer was posted. Assuming that the need and the offer were posted on different dates, each librar...