Lost your library password or having technical difficulties? Contact askGPO for help.
In lieu of using the form below, at this time FDLP libraries should submit all claims through askGPO. Log in to askGPO and from the top menu, click on Claims Request Form. If you do not see Claims Request Form, click on More.
The designated library coordinator can request an askGPO account for additional staff members by logging in to askGPO and clicking on “Request Login” from the top menu.
The webcast Submitting FDLP Claims explains the claims process and demonstrates how to submit a claim through askGPO.
Claims for depository materials from GPO-issued shipping lists must be made within 60 days of the date of the shipping list. Only claim documents in your selection profile that you did not receive.
Claims can be submitted from one shipping list at a time. Only five items can be claimed in one submission. If all of the documents on a shipping list need to be claimed, check the "Claim Entire Shipping List" box. Read more...